Quality Assurance Program

TranTech’s approach to quality assurance—Integrated Performance Management (IPM)—focuses on preventing quality problems through a program of continuous assessment and improvement that gathers and records information on policies and procedures, requirements, goals and achievements, opportunities for improvement, and other project status and service delivery information as a continuous flow of measurements and reports. TranTech developed IPM in order to institutionalize the following best practices:

• We work with our partners, employees and customers to create performance teams with common goals;
  
• We use a standard set of methodologies, processes and systems that are designed as integral components of a shared performance and management environment but which are flexible enough to be tailored to the needs of our partners, employees and customers;
  
• We integrate the information we use to perform with the information we use to manage and share that information with our partners, staff and customers using state-of-the-art collaboration software over the Internet; and
  
• We maintain a program of corporate oversight and governance that includes continuous performance tracking and monthly Program Performance Review by TranTech senior managers.